Global India Business Forum had conducted a webinar on the topic ‘The Millennial Impact on the
Hospitality Sector’ on December 26, 2020. The panelists that graced this webinar with their
presence were some of the most respected people in the industry like Mr. Makram Darouazi, Group
General Manager, NAAAS Holding Group, Mr. Hans Lagerweij, President, Albatros Travel, Mr. Karan
Kapoor, Director - Food and Beverage, Hyatt Regency Mumbai, Mr. Rishi Neoge, Group General
Manager, The Sai Leela Group and Mr. Sameer Singh, Vice President, Lemon Tree Hotels Limited.
When asked about the social media blogger impact on the hospitality industry, one of the
esteemed panelists, Mr. Sameer Singh, rightly pointed out that every single person visiting a
restaurant is a social media blogger or influencer and that the online reputation of any chain
of hotels is increasingly gaining importance to succeed in the intense competition that the
industry offers. He also emphasized on the fact that it was important to “pay attention to an
individual who has the power to influence other’s opinions” ... as millennials heavily rely on
the experiences and opinions of their family and close friends before choosing a restaurant to
dine in.
To view webinar click below link:
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